RS Tech Global Services:

Provides comprehensive services to help our customers realize the full business benefit of using our solutions. Aspect offers highly-trained experts and fast response times to ensure the highest performance and returns. We develop and execute strategies to enhance customer satisfaction and grow valuable customer relationships while maximizing their investments in contact center technologies. We provide support throughout the entire lifecycle of the relationship. Our engineers provide 24x7x365 follow-the-sun service via the telephone, web self- service and email consultation, and remote computer access and on-site service.

RS Tech Data Conversion Service:

Our teams of data specialists are capable of handling simple to complex data processing works, till date we have received positive feedback from our clients with regard of accuracy or quality of the work. We have a good relation with our clients, since we deliver the work on time.

RS Tech Data Automation Services: 

We also do automation service to our clients for any kind of processes like form filling/data entry projects with 99.99% accuracy. By using this service you can avoid mistakes and increase your accuracy levels and productivity which in turn can reduce your work load and stress.

 RS Tech Software Solutions:

We have better solutions in mind for the upcoming school/college management. This software is particularly designed for the management of school/colleges which includes features such as Enquires, Admissions, Fee register and Fee dues and Sending an instant message to all parents in the list by single click.

 RS Tech Solutions recognises that Business Processing Outsourcing (BPO) opportunities create many skilled job opportunities for the country and supports initiatives to make India the preferred provider of inbound and outbound call centre services. To assist with the latter, RS Tech Solutions has developed an International Call Centre service via our international network to meetOur customers’ outsourced call centre requirements.

RS Tech Solutions provides Outbound Telemarketing Services which consists of a unique infrastructure of call centre with all the latest technology equipments, which helps in making the calls for your products and services successful. We have an Quality Assurance Department which records the outbound calls to ensure that the quality of the call is not deteriorated at any stage of the ongoing conversation between the customer and agent. RS Tech Solutions is a call centre with seating capacity of 100 persons with all essential equipments like:

• Premises
• Leased circuit
• Data Compression and Decompression equipment
• Voice enabled PCs connected to high performance servers.
• Predictive Diallers ( Considered an advantage as they help to maximize efficiency of infrastructure of a well as call taker)

We provide a range of technology lead generation services as well as inbound and outbound multilingual telemarketing and telesales services.    

Quality of service – voice :

RS Tech Solutions service represents an intelligent aggregate of carrier class network management and signalling control that enables a highly scalable IP based communications solution. The Clarent distributed network architecture separates each functional element to a separate dedicated server system that can be scaled to address various network requirements. The network has been designed in such a way that the hardware and software redundancy and availability are of a high standard.

Benefits Offered :

Call Centres as a multimedia communications tool that provides a window into an organisation.

• Highest network availability.
• Discounted inbound and outbound international call rates.
• Global network coverage, which is digital and predominantly optic fibre based.
• World-class centralised network management facility.
• RS Tech Solutions also offers flat rated solutions for the transfer of traffic to and from India via a Virtual Private Network (VPN).
• IP VPN uses Multi-Protocol Label Switching (MPLS) technology, which offers four classes of service - real time, interactive business,   bulk business and   general data.