
RS Tech Solutions :
RS tech Solutions is a world class call center which has been categorised into four centers. They are
- Web-Enabled center
1. Integrated Technology.
2. Speed of Delivery Consistency.
- Service Center
1. Quality Efficiency.
2. Problem Resolution.
- Marketing center
1. Customer Experience.
2. Info Capture.
3. Differentiation.
- Profit Center
1. Sales.
2. Post per call.
Key Features :
- Predictive Dialer.
- Data Import.
- Call Scripting.
- Campaign & List Management.
- Do-Not-Call List Compliance.
- VoIP.
- Quality Monitoring.
- Voice Recording.
- Voicemail.
- Real-Time Reporting.
- Historical Reporting .
- CRM Integration.
- Customer History.
- 24x7 Customer Support.
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